Q: I have an Insight digital video system. I bought it a few years ago and it has been working well up until now. I suspect that the decoder is faulty. I looked at the label on the unit which states that it is an Antrica model 3100. Please can I purchase a new unit?

Unfortunately the Antrica model 3100 is no longer supported by the manufacturers.  The latest model is a 3300.  The 3300 will have to be set up as a decoder as the 3300 will not work into the older 3100 but the 3100 will

Work into the 3300.  It is suggested that both units be replaced with the new 3300 models and keep the older model 3100 as a spare.

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